You are here: Home  >> Services  >> Service Centre

Service Centre

To create a famous brand, increase brand awareness and establish a corporate image, our company spirit of "all the pursuit of high quality, customer satisfaction for the purpose of" the spirit of "the most preferential price, the most attentive service, the most reliable product quality" principle solemn promise to you:
Product quality commitment:
1, product manufacturing and testing have quality records and testing data.
2, the performance of the product testing, we sincerely invite users to visit the whole process of the product, the full performance of the inspection, to be confirmed after the product is shipped to the packaging. [finishing by]
Two, product price commitment:
1, in order to ensure the high reliability and advanced nature of the system, the selection of materials are selected domestic or international quality brand-name products.
2, in the same competitive conditions, our company in order to reduce the technical performance of the product, change the cost of the product components on the basis of the most favorable price to you.
Three, delivery commitment:
1, product delivery: as far as possible, according to user requirements, if there are special requirements, need to be completed ahead of schedule, my company can organize production, installation, and strive to meet the needs of users.
2, product delivery, our company to the user to bring the following documents;
Technical maintenance manual
General installation plan
Specification and manufacturer of purchased parts
Spare parts and spare parts list, together with the necessary spare parts
Four, after-sales service commitment:
1, service purpose: fast, decisive, accurate, thoughtful, thorough
2, service objectives: service quality to win customer satisfaction
3, the efficiency of the service: warranty or warranty period if the equipment failure, the supplier after receiving the notice, maintenance personnel can arrive at the scene and began to repair within 24 hours.
4, service principle: product warranty period of twelve months, during the warranty period, the supplier shall free repair and replacement of damaged parts quality causes, damage warranty parts, bring the parts costs only, by the factors causing the damage of equipment, the maintenance or bring the accessories at cost price meter.
In the warranty period, our company technical personnel not less than three times a year follow-up survey of user status.





Address:Building 6, #115 Xingfu South Road, Hangzhou Economic & Development Area, Hangzhou, China

浙ICP备12044716号  Copyright 浙ICP备12044716号  Technical Support:YouDian Software